This website is committed to making its content accessible in accordance with the accessibility criteria of the Digital Kit Program, pursuant to the annexes of the UNE-EN 301 549:2022 standard.
This website is PARTIALLY COMPLIANT with Royal Decree 1112/2018. The accessibility aspects with which this website complies are the following:
| Generic Requirements | Web Requirements | Software Requirements | Documentation and Support Services Requirements |
|---|---|---|---|
| 5.2 Activation of accessibility features | 9.1.1.1 Non-text content 9.1.3.2 Meaningful sequence 9.1.3.3 Sensory characteristics 9.1.3.4 Orientation 9.1.4.1 Use of color 9.1.4.2 Audio control 9.1.4.3 Contrast (minimum) 9.1.4.4 Resize text 9.1.4.5 Images of text 9.1.4.10 Reflow 9.1.4.11 Non-text contrast 9.1.4.12 Text spacing 9.2.1.1 Keyboard 9.2.1.2 No keyboard trap 9.2.2.1 Timing adjustable 9.2.3.1 Three flashes or below threshold 9.2.4.2 Page titled 9.2.4.3 Focus order 9.2.4.4 Link purpose (in context) 9.2.4.5 Multiple ways 9.2.4.6 Headings and labels 9.2.4.7 Focus visible 9.2.5.3 Label in name 9.3.1.1 Language of page 9.3.2.1 On focus 9.3.2.2 On input 9.3.2.3 Consistent navigation 9.3.2.4 Consistent identification | 11.7 User preferences 11.8.1 Content management system technology 11.8.2 Creation of accessible content | 12.1.1 Accessibility features and compatibility 12.1.2 Accessible documentation 12.2.2 Information about accessibility features and compatibility |
Conversely, the content listed below is not accessible for the following reasons: non-compliance with Royal Decree 1112/2018
9.1.3.1 Info and relationships (Conditional)
9.1.4.12 Text spacing (Conditional)
9.2.2.2 Pause, stop, hide (Conditional)
9.2.4.1 Bypass blocks (Conditional)
9.2.5.4 Motion activation (Conditional)
9.3.1.2 Language of parts (Conditional)
9.4.1.1 Processing (Conditional)
11.8.4 Repair service (Conditional)
11.8.5 Templates (Conditional)
12.2.3 Effective communication
12.2.4 Accessible documentation
his statement was prepared on October 10, 2024.
The method used to prepare the statement was a self-assessment conducted by the website development company.
Last review of the statement: October 10, 2024.
You may submit communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:
reporting any possible non-compliance by this website
conveying other difficulties in accessing content
making any other suggestions or queries regarding website accessibility
using the designated accessibility requirements contact form.
These communications will be received and handled by the Accessibility Responsibility Unit.
Requests for accessible information and complaints
Through the accessible information request and accessibility complaints form, you may submit:
a Complaint regarding compliance with the requirements of RD 1112/2018, or
a Request for Accessible Information regarding:
content excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4
content exempt from accessibility requirements due to disproportionate burden
The request for accessible information must clearly specify the facts, reasons, and request that justify it as a reasonable and legitimate request.
f, after submitting a request for accessible information or complaint, it is dismissed, you disagree with the decision taken, or the response does not meet the requirements outlined in Article 12.5 of RD 1112/2018, the interested party may initiate a claim. A claim may also be submitted if no response has been received.
The claims procedure, set out in Article 13 of RD 1112/2018, can be initiated via this contact page link
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At TWQ Agency, we are guided by ethical principles that reflect our commitment to humanity, the environment, and innovation.
These values form the foundation of our operations and our relationships with clients, collaborators, and society at large.
Equality and Inclusion
We promote an environment where everyone is treated with respect and fairness, regardless of gender, race, religion, sexual orientation, disability, or any other personal characteristic.
We celebrate diversity and foster an inclusive space both within our agency and in our campaigns and projects.
Sustainability and Environmental Respect
We are committed to reducing our carbon footprint in all aspects of our work.
We integrate sustainable practices into our operations, such as using recycled materials, reducing energy consumption, and promoting recycling.
We create campaigns that raise awareness about environmental care and the positive impact of a more sustainable lifestyle.
Disruptive and Ethical Innovation
We strive to be disruptive in our strategies, challenging traditional models to deliver creative and relevant solutions.
We use technology responsibly to foster more human connections, evoking authentic and natural responses.
We ensure that our disruptive practices adhere to ethical, legal, and social principles.
Commitment to Nature and Authenticity
We recognize the intrinsic value of nature as inspiration and a guide for our campaigns and business philosophy.
We advocate for authenticity in our actions, messages, and relationships, always seeking to connect from a genuine place.
Ethics in All Our Actions
We uphold an unwavering commitment to honesty, integrity, and accountability.
We ensure transparency in our relationships with clients, suppliers, and collaborators, always communicating with clarity and sincerity.
